fil77 is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have under Philippine law.
This Privacy Policy ("Policy") describes how fil77 ("fil77," "we," "us," "our") collects, uses, stores, and discloses personal information obtained from users ("Player," "User," "you") of the fil77 online gaming platform accessible at https://fil77.app and any associated mobile applications or services.
This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By registering an account or using the fil77 platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy should be read together with our Terms & Conditions.
fil77 acts as the Personal Information Controller in respect of the personal data it collects from players and visitors to the fil77 platform. This means fil77 determines the purposes and means by which your personal data is processed.
This Policy applies to all personal data collected through:
This Policy does not apply to third-party websites, services, or applications that may be linked to or from the fil77 platform. fil77 is not responsible for the privacy practices of any third party.
Note: This Policy is written in English. In the event of any inconsistency between the English version and any translated version, the English version shall prevail.
fil77 collects personal data that is necessary to provide its services, comply with regulatory obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:
2.1 Registration Data. When you create a fil77 account, we collect:
2.2 Identity Verification (KYC) Data. To comply with PAGCOR regulatory requirements and anti-money laundering obligations, we collect:
2.3 Financial Data. When you make deposits or request withdrawals, we collect:
2.4 Gaming Activity Data. We collect records of your activity on the fil77 platform, including:
2.5 Technical Data. We automatically collect certain technical information when you access the fil77 platform:
2.6 Communications Data. We retain records of communications between you and fil77, including live chat transcripts, support ticket correspondence, and email exchanges.
fil77 does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect information about your race, religion, political views, or health status unless directly relevant to a responsible gaming assessment.
fil77 uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, KYC data |
| Identity verification and age verification | KYC data, date of birth |
| Processing deposits and withdrawals | Financial data, KYC data |
| Providing gaming services | Gaming activity data, technical data |
| Customer support | Registration data, communications data, gaming activity data |
| Fraud prevention and security | Technical data, financial data, gaming activity data |
| Regulatory compliance and AML obligations | KYC data, financial data, gaming activity data |
| Responsible gaming monitoring | Gaming activity data, responsible gaming settings |
| Platform improvement and analytics | Technical data, gaming activity data (aggregated and anonymised) |
| Marketing communications (with consent) | Registration data, gaming activity data |
fil77 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.
Under the Philippine Data Privacy Act of 2012, fil77 processes your personal data on the following legal bases:
Withdrawing Consent: To withdraw consent for marketing communications, you may update your preferences in your account settings or contact our support team. Withdrawal of consent will not affect your ability to use the fil77 platform.
fil77 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
5.1 Service Providers. fil77 engages trusted third-party service providers to assist in operating the platform. These include:
All service providers are contractually required to process personal data only on fil77's instructions and to maintain appropriate security measures.
5.2 Regulatory and Law Enforcement Authorities. fil77 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive.
5.3 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of fil77's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
5.4 With Your Consent. fil77 may share your personal data with other third parties where you have given your explicit consent to such sharing.
fil77 does not transfer personal data outside the Philippines except where necessary to engage service providers operating internationally, and only where appropriate data transfer safeguards are in place in accordance with NPC guidelines.
fil77 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the fil77 website. The types of cookies we use include:
You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the fil77 platform. fil77 does not use cookies to serve third-party advertising.
fil77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with fil77's data disposal procedures.
fil77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Your Role in Security: You are responsible for maintaining the confidentiality of your fil77 account credentials. Never share your password with anyone. fil77 will never ask for your password via email, live chat, or phone.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by fil77:
To exercise any of the above rights, please contact fil77's Data Protection Officer using the contact details in Section 12. fil77 will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
Please note that certain rights are subject to limitations — for example, fil77 may be unable to delete data that it is legally required to retain under PAGCOR regulations or anti-money laundering laws.
The fil77 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. fil77 does not knowingly collect personal data from individuals under the age of 21.
If fil77 discovers or is notified that it has inadvertently collected personal data from a person under 21 years of age, it will immediately suspend the relevant account, delete the personal data in question, and take appropriate steps to prevent recurrence. Any deposits associated with such an account will be handled in accordance with fil77's underage gambling policy as described in the Terms & Conditions.
If you believe that a minor has registered on the fil77 platform, please contact our support team immediately so that we can take prompt action.
fil77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, fil77 will provide reasonable advance notice to registered players via email or a prominent notice on the platform.
The date of the most recent revision is displayed at the top of this page. Your continued use of the fil77 platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy. We encourage you to review this Policy periodically to stay informed about how fil77 protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by fil77, please contact our Data Protection Officer:
Data Protection Officer — fil77
Email: [email protected]
Live Chat: Available 24/7 via the fil77 platform after logging in to your account.
fil77 aims to resolve all privacy-related enquiries within fifteen (15) business days. If you are not satisfied with fil77's response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters in the Philippines.
At fil77, protecting your personal data is not just a legal obligation — it is a core part of how we operate. Here is what that commitment looks like in practice.
Every piece of data you send to fil77 — from your login credentials to your GCash details — travels over an encrypted TLS connection. Your information never moves in plain text.
fil77 operates in full compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012. Your rights as a data subject are recognised and upheld at every step.
fil77 will never sell your personal data to third parties. Your information is used solely to operate the platform, comply with regulations, and improve your experience.
Access, correct, or request deletion of your data at any time. Withdraw marketing consent in your account settings. fil77 makes it straightforward to exercise your data rights.
In the unlikely event of a data breach, fil77 will notify affected players and the National Privacy Commission promptly, in line with NPC Circular No. 16-03 requirements.
fil77 has a designated Data Protection Officer responsible for overseeing compliance with the Data Privacy Act and handling all data subject requests and privacy enquiries.
Now that you know how fil77 handles your data, you can play with full confidence. Regulated by PAGCOR, compliant with the Philippine Data Privacy Act, and committed to keeping your information safe — that is the fil77 standard.